The following came from John Maxwell many years ago, but I have tried to share it with my church staff and also with those who greet visitors on Sunday morning. It is a potent reminder. JM states that he got this from Pacific Northwest Bell and I ran across it today while looking for something else.
I ‘m the fellow who goes into a restaurant, sits down patiently & waits while the waitresses do everything but take my order.
I ‘m the fellow who goes into a department store and stands quietly while the sales clerks finish their little chit-chat.
I ‘m the fellow who goes into the reception room on time for a business appointment and stands by the reception desk while the receptionist finishes her personal phone call
Yes, you might say I’m a good guy
But do you know who else I am? I’m the fellow who never comes back.
It amuses me to see you spend money every year to try to get me to come back to your company, when I was there in the first place and all you had to do to keep me was to show me a little courtesy.