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Building Trust

19 December 2012

You will never get one big chance to be trusted in your life; you will get thousands of small ones.

Trust.

It is huge.  In business, leadership, ministry, marriage, relationships…in almost every area of life, trust is huge.  I have broken off business relationships because of a lack of trust, damaged my marriage when I have broken trust, had ministries end because there was basically a lack of trust. 

David Horsager, a business strategist, entrepreneur, professor, and author from Minnesota has written a very helpful book on trust, particularly in business.  (David Horsager. The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Linetrust-edge-book1. Free Press, 2012.)

I find his list of Eight Ways to Build Trust With Your People extremely helpful.  They are vital in your ministry interactions as well as your family and interpersonal relationships.

Clarity. Clarity starts with honesty. People trust the clear and distrust the vague. Communicate clearly and frequently.

Compassion. Think beyond yourself. There are four keys ways we show we care: listen, show appreciation, be engaged, and serve others.

Character. Have high morals and be consistent in your thoughts, words, and actions. Always ask, “Am I doing the right thing?”

Competency. Humility is the first step in learning. Create a regular plan for staying competent and capable.

Commitment. Great leadership demands sacrifice. The people who stick with you when things are tough are the ones you can really trust.

Connection. Trust is about relationships. In every interaction we increase or decrease trust. Be genuine, be grateful and avoid gossip.

Contribution. You must deliver results to be trusted. Give attention, resources, time, opportunity, and help.

Consistency. Probably the most important pillar of all as it gives meaning to all of the other pillars. You will never get one big chance to be trusted in your life; you will get thousands of small ones. Just one inconsistency can change people’s perspective.

Those last two sentences really stand out to me.  I’ve already quoted one above.  The second one, again, is:

Just one inconsistency can change people’s perspective.

Worth thinking about and meditating on today.

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